Mount View Hotel & Spa

The staff was fantastic and absolutely elevate the experience. Everyone is professional and totally customer service oriented, offering solutions and ways to improve our stay without even asking. The massages at this spa are otherwordly- probably one of the best I've ever had if not the best. The property is historic and quirky with a cool little outdoor theater and great drinks at the attached bar/cafe.

Initially, I was assigned a room of lower quality than what I understood I booked on Booking.com. When I raised the issue with them, they quickly remedied the situation and upgraded me to a room that was higher quality than the room I booked. Upon checking out, I left behind my phone charger. I contacted the hotel upon arriving at my home and they located the charger and promptly sent it to me. They charged me a flat fee of $25 for the service, but considering the postage alone was $10, I did not find the fee un-reasonable considering the trouble they needed to go to, to return it to me.

Not only is the breakfast wonderful, but they bring it right to your room! It was the most amazing treat -- tea exactly the way I like it, freshly baked pastry, and fruit. The staff was so courteous and helpful at all times. The entire hotel is like a beautiful piece of history yet at the same time has all the modern conveniences. It's located right in the heart of Main Street so we could walk to everything and the area was perfectly safe, even at night. The rooms was a bit on the small side but that just goes with the historical vibe (and anyway the bathroom was nice and large). My friend said her spa treatment was wonderful and I really enjoyed the thermal jacuzzi. A true 5-star experience!

Located in the heart of Calistoga, on the main drag, it's easy to walk everywhere. There are many fine restaurants, two coffee houses, a great book shop, wine tasting rooms, lovely boutique shops, and of course several spas. Calistoga is very quiet, peaceful and charming. We had a very rejuvenating couple's mud bath and massage at Baths at Roman Spa. We had excellent dinners at Bricco Osteria and Sushi Mambo. The hotel was very comfortable, and the staff very nice and helpful. The pool area is lovely, and we enjoyed the natural mineral spa hot tub. Breakfast was coffee with pumpkin, lemon and banana breads, a blueberry muffin, and tangerines. There's a mini fridge, so we grabbed some yogurt, fruit and juices from the nearby market to add to our breakfast. The hotel also has coffee and hot water for tea in the lobby. Would definitely stay here again!

Great town for a base when visiting Napa Valley. Calistoga still has small town vibe and charm and Mount View is right in the middle of everything on Main Street. Easy walk to everything in town and comfortable drives to activities and wineries throughout Napa Valley. The artist suite we stayed in was quite nice though a bit smaller than it seemed in photos. The outdoor Jacuzzi was really nice and complimented the resort pool and hot tub perfectly. Plus parking that came with the artist suite was a big plus.